Olive Garden Italian Restaurant is a renowned brand known for its authentic Italian cuisine. With a focus on providing a delightful dining experience, Olive Garden has gained a loyal following of customers who rave about their delicious food and exceptional service. From their mouthwatering calamari to their flavorful Chicken Parmesan, the menu offers a wide range of options to satisfy every taste. The friendly and attentive staff ensures that guests feel welcomed and well taken care of during their visit. Located at 151 State Hwy 288, Lake Jackson, Texas, Olive Garden Italian Restaurant opens its doors from Monday to Sunday, with extended hours on Friday and Saturday. With a price level that offers affordable and value-for-money meals, Olive Garden is the go-to destination for Italian cuisine enthusiasts.
![](https://static.where-e.com/United_States/Texas/Brazoria_County/Olive-Garden-Italian-Restaurant_8b26fc5e26d8c7ad24ab3326c023e481.jpg)
Reviews
Oh my gezzz I love this place. Calamari was excellent. Our waiter was Trevor and he was awesome. So funny and a delight to have him wait on us. Overall friendly staff from sitting to saying goodbye see ya next time. Great place ever.
Great staff! They were friendly and helpful. Ordered to go. For Tour of Italy with free bread and side salad ($20.79), main dish’s portion was smaller than expected, but came with large side salad. Everything tasted good.
The food is always great, but this visit, our waitress, Ivy, made our evening so special. She is very attentive, and just so super-sweet. She makes us feel welcome, appreciated, and glad to be there. We'll be back.
My recent visit to Olive Garden was a complete disappointment, leaving me and my friends with a negative impression that we simply cannot overlook. From the poor service to the horrifying discovery of multiple hairs in our food, this experience was an absolute nightmare.
Let's start with the service, which was nothing short of abysmal. Our waitress appeared rushed and uninterested in providing a quality dining experience. A few of my friends ordered the never ending soup and salad and our waitress never came back to see if we wanted another bowl. Requests for simple things like refills or condiments were met with a dismissive attitude, further exacerbating our frustration.
Now, onto the most disturbing part of the evening: finding hairs in our food. As we were enjoying our meal, one of my friends discovered a long hair in his Chicken Gnocchi. He didn’t want to cause a scene so he merely pulled the hair out and dismissed the disgusting find and continued eating. A couple minutes later another one my friends noticed a dark hair entwined within her Chicken Alfredo. Naturally, this discovery was repulsive and made us lose our appetite entirely. Being that this was the second hair we found in one sitting was absolutely revolting. We promptly called our waitress over and showed her the hair, explaining our disgust and disappointment.
To add insult to injury, we requested to speak with the manager to address the issue. Unfortunately, the manager's response was just as disappointing as the initial incident. Rather than taking our complaints seriously, she seemed more concerned with defending their establishment. The lack of empathy and refusal to acknowledge the gravity of the situation was both infuriating and disheartening.
This experience has left me questioning the overall cleanliness and hygiene standards maintained at Olive Garden. Multiple hairs in the food is not only unappetizing but also raises concerns about the kitchen's cleanliness and the general lack of attention to detail.
In conclusion, my visit to Olive Garden was a complete disaster. The combination of terrible service, the disturbing discovery of hair in our food, and the dismissive attitude of the manager has solidified my decision to avoid this establishment in the future. With so many other dining options available, I strongly advise against choosing Olive Garden if you are seeking a pleasant and hygienic dining experience.
‘Twas great! I had the Chicken Parm as usual and it’s sooo good 👌🏼 The waitress checked up on us frequently and the lunch special made it easy on the wallet. A+
My teenage sister in law just told me a story about how she was mistreated at this Olive Garden location and I am baffled.
Her and her friends went to eat at Olive Garden yesterday evening for her birthday and they found not one but TWO HAIRS in two different plates of food. They removed the hairs and threw them on the ground and asked to speak to a manager. The manager approached them and asked to see the hairs. However, they threw them on the ground. The manager then made my sister-in-law and her friends search underneath the table with flashlights to find the hairs because the manager didn’t believe them. Unfortunately, they were unable to locate the hairs so the manager said nothing could be done about it. Mind you, their waitress actually witnessed them find one of the hairs and seen it for herself. Yet the manager didn’t believe that they found any hairs. One girl was grossed out and didnt eat any of the food while the other was semi-grossed out but tried to eat as much as he could. They paid their bill in full and left.
Had I been there I would’ve raised hell and demanded a full refund. Furthermore, I would not eat at this place because it is obvious that the kitchen is not following health and safety protocols.
My daughter and I decided to grab a bite to eat here and we had a great experience. Andy was our server he was pleasant and had us laughing the whole time. The food was great. Every time we eat here it’s always a good experience.
Arrived at noon, told the waitress that we have to report to jury duty at 1 p.m. so we are in a hurry. Unbelievable, the food was out on our table inb5 minutes. Sizzling hot and fresh. Everything was awesome but 5 stars just for the friendly and cooperative staff.
Location
151 State Hwy 288, Lake Jackson, TX 77566, United States
Hours
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Monday
11:00 AM - 10:00 PM
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Tuesday
11:00 AM - 10:00 PM
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Wednesday
11:00 AM - 10:00 PM
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Thursday
11:00 AM - 10:00 PM
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Friday
11:00 AM - 11:00 PM
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Saturday
11:00 AM - 11:00 PM
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Sunday
11:00 AM - 10:00 PM
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